Terms of Service

Effective Date: December 26, 2025

These Terms of Service (“Terms”) govern your access to and use of the website, mobile application, and related services (collectively, the “Services”) provided by Agusan del Sur Electric Cooperative, Inc. (“ASELCO”, “we”, “our”, or “us”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Acceptance of Terms

By accessing or using the Services, you confirm that you:

  • Have read and understood these Terms

  • Agree to comply with all applicable laws and regulations

  • Agree to our Privacy Policy

2. Eligibility

You must be at least 13 years old to use the Services.
By using the Services, you represent that you meet this requirement.

3. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of any unauthorized account access

  • Use the Services only for lawful purposes

You are responsible for all activities that occur under your account.

4. Prohibited Activities

You agree not to:

  • Attempt unauthorized access to systems or data

  • Upload or distribute malware, harmful code, or malicious content

  • Abuse, overload, or disrupt system resources

  • Impersonate another person or entity

  • Use the Services for fraudulent, illegal, or deceptive purposes

5. Account Suspension or Termination

We reserve the right to suspend or terminate your account, with or without notice, if you:

  • Violate these Terms

  • Engage in unlawful activities

  • Compromise the security or integrity of the Services

6. Service Availability

We strive to provide reliable and continuous access to the Services.
However, we do not guarantee uninterrupted or error-free operation and may suspend services for maintenance, updates, or unforeseen issues.

7. Intellectual Property

All content, software, logos, trademarks, and materials provided through the Services are the property of Agusan del Sur Electric Cooperative, Inc., unless otherwise stated.

You may not copy, modify, distribute, or reproduce any content without prior written permission.

8. Third-Party Services

Our Services may integrate with third-party services (such as Google OAuth).
We are not responsible for the content, policies, or practices of third-party providers.

9. Limitation of Liability

To the fullest extent permitted by law, ASELCO shall not be liable for:

  • Data loss or corruption

  • Service interruptions or system downtime

  • Unauthorized access beyond our reasonable control

  • Actions or omissions of third parties

10. Changes to These Terms

We may update these Terms at any time.
Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable consumer protection laws and related regulations.