January 7, 2026
Distributing Positive Energy
Our committed teams work diligently to maintain the reliability and long-term sustainability of our services.
Hereβs Why Customers Trust Us
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Recognized by Local & National Energy Partners
We continue to grow as a people-powered electric cooperative, serving thousands of homes and businesses with dependable service while upholding our mission of sustainability and community development.
- Community-Driven
- Sustainable Energy
- Reliable Power
Latest News & Announcements
December 29, 2025
Powerk Rates Updates
December 23, 2025
Demonstrated heroism in restoring power to typhoon-affected areas
Explore the Frequently
Asked Questions
Hereβs a Frequently Asked Questions (FAQ) section for the Electric Cooperativeβs Member Portal, covering account access, billing, payments, and service requests.
Do you have Question still now?
You can report outages or service concerns directly through the Service Request / Support section of the Member Portal. Once submitted, you can track the status of your request online.
To register, click βMember Portalβ on the Member Portal login page. You will need your Account Number (found on your electric bill) and a valid email address. Follow the instructions sent to your email to complete registration.
Click βForgot Passwordβ on the login page. Enter your registered email address, and a password reset link will be sent to you. Follow the link to create a new password.
Yes. The Member Portal uses secure authentication and data protection measures to keep your personal and billing information safe. Members are advised to keep their login credentials confidential and log out after each session.
Yes. The Member Portal allows members to submit urgent or emergency service requests, including power interruptions, line issues, or safety concerns.
However, same-day service availability depends on the nature of the request, location, and current operational conditions. For critical emergencies, members are advised to also contact the cooperativeβs hotline or emergency contact number for faster response.
Yes. The Electric Cooperative maintains on-call and emergency response teams during weekends and holidays to address power interruptions, safety concerns, and critical service issues.
However, regular office transactions and non-urgent requests are typically processed on official business days. Members are encouraged to use the Member Portal to submit concerns anytime, even outside office hours.
Trusted by thousand of customers.
