Privacy Policy

Effective Date: December 26, 2025

Agusan del Sur Electric Cooperative, Inc. (“ASELCO”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, mobile application, and related services (collectively, the “Services”).

1. Information We Collect

A. Personal Information

We may collect the following information when you register, log in, or use our Services:

  • Full name

  • Email address

  • Profile photo

  • Account ID or system identifier

B. Google OAuth Information

If you choose to sign in using Google OAuth, we may receive:

  • Your Google account name

  • Your email address

  • Your profile image

We do not access or collect:

  • Your Google password

  • Gmail, Google Drive, or other Google services

C. Usage and Technical Information

We may automatically collect:

  • IP address

  • Device type, operating system, and browser

  • Login timestamps

  • Pages visited and interactions within the Services

D. User-Provided Content

This includes:

  • Uploaded files or images

  • Messages, inquiries, or form submissions

2. How We Use Your Information

We use your personal data to:

  • Authenticate and manage user accounts

  • Provide and maintain our Services

  • Improve system performance and usability

  • Ensure platform security and prevent fraud or abuse

  • Send service-related notices and updates

3. Google OAuth Compliance

Our application uses Google OAuth 2.0 solely for authentication purposes.

  • We request only basic profile information

  • We do not access Google APIs beyond authentication

  • We do not store Google passwords

  • We do not sell, rent, or misuse Google user data

For more information, please review Google’s Privacy Policy:
https://policies.google.com/privacy

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions

  • Improve website performance

  • Enhance security

You may disable cookies through your browser settings; however, some features may not function properly.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data.

We may disclose personal information only:

  • When required by law or regulation

  • To comply with legal processes or government requests

  • To protect the rights, safety, and security of users and our systems

6. Data Retention

We retain personal data:

  • For as long as your account remains active

  • As necessary to comply with legal, regulatory, or audit requirements

You may request deletion of your personal data, subject to applicable laws.

7. Your Rights

In accordance with the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to data processing

📧 Contact us at: support@aselco.ph

8. Data Security

We implement reasonable security measures, including:

  • HTTPS encryption

  • Secure authentication mechanisms

  • Role-based access control

  • Regular system updates and monitoring

While we strive to protect your data, no electronic system is completely secure.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173).